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San Bernardino County Criminal Records
Use San Bernardino’s court portal as a locator, request case documents from the holding court, and avoid the administrative-record request channel.
Use the Court Access Portal’s supported search criteria
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Start with the case number when available
The Court Access Portal offers case information. The case-search instructions say party and business searches require a login and search credits.
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For a name query, set the filing period
The Name Search FAQ requires both filing-date endpoints. Middle name is optional; add it to narrow a result set when known. Name results are limited to 200 records.
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Do not expect a birth-date identity filter
The FAQ says name searches do not support birth date, driver’s license or alias-name searching. Use the resulting case number and available context to distinguish candidates; the name alone does not establish identity.
Request the actual filing from the courthouse that holds it
The court’s current linked copy and file-viewing guide distinguishes remote images, courthouse viewing and restricted material. Public documents that cannot be shown remotely may be viewable at the courthouse with jurisdiction.
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Check whether the file is onsite
Contact the clerk where the case was filed or heard before travelling. For a file ordered from the records center, the guide says to allow up to a week for delivery to the courthouse; that is not a guarantee for every copy order.
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Specify the documents for a mail request
Use the court’s copy-request form, identify the case and list the particular documents. Enclose a self-addressed stamped envelope; otherwise the clerk charges envelope and return-postage costs.
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Obtain the copy and certification quote
Ask that court district for a fee estimate and payment instructions. Confirm the recipient’s required copy type before ordering. Restricted or sealed material requires its applicable access procedure, not merely payment.
Send the problem to the office that can resolve it
| Problem | Correct contact route |
|---|---|
| A case entry, missing filing or copy request | Call or visit the relevant clerk’s office. Keep the case number and document description with the inquiry. |
| Technical portal failure | The portal lists [email protected] for technical problems. Include the error description; it says case-related questions will not receive a reply there. |
| Considering the administrative records form | The administrative-request page expressly excludes case records from that form and email. Contact the district where the case was filed or heard instead. |